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Howard Conrad

David Wilkes – ⭐️⭐️⭐️⭐️⭐️

“Highly recommended.
These guys know Apple products and give a great service to keep them operating perfectly. More sustainable and cheaper than coming under pressure to buy new. Thanks.”

Specialist Apple HomePod Repair Mail-in Ireland Service

All Repairs €99
No Fix No Fee

All our Apple HomePod Repairs Come With a 3-Year Warranty

We offer a comprehensive range of Apple HomePod repairs for several common issues that your HomePod may encounter, for customers in Ireland.

Apple’s HomePod A1639 is a high-quality smart speaker that seamlessly integrates with Apple’s HomeKit and other devices, such as iPhones, iPads, and Macs, using AirPlay. The sleek design of the HomePod allows it to blend effortlessly into any home decor.

Experiencing issues with your Apple HomePod? We provide comprehensive Apple HomePod repairs for common problems like no power, no sound, distorted audio, and more!

All repairs are offered at a flat rate of €99, backed by a reassuring 3-year warranty. If for any reason we can’t repair your HomePod there is no fee.

Return postage from our UK repair centre is included in the price. You will need to post your homepod to us. 

Google
Robert profile picture
Robert
26 July 2025
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Excellent service from start to finish. I sent my HomePod in for repair by post after it started popping and clicking. The online form was quick and easy to fill out and a technician followed up quickly with next steps. The communication received was brilliant and I felt like I was in safe hands throughout. The repair and subsequent return of my repaired HomePod was quick and I am now enjoying my music again.
Google
Peter Green profile picture
Peter Green
23 May 2025
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
The whole process from start to finish was smooth. Great communication and a quality repair by Steve. I thought my HomePod was finished, flashing +/- signs, repaired and now back in action. Highly recommend, thanks.
Google
Dileep Sharma (ollo foods) profile picture
Dileep Sharma (ollo foods)
12 April 2025
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Excellent hassle free service and experience. Got the job done and HomePod fixed and returned to me within a week. Definitely would recommend getting Howard Conrad repair service as they have a professional team that fixed the problem for me.
Google
Ian Fraser profile picture
Ian Fraser
11 February 2025
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Very pleased with the repair on my dead HomePod (with an additional pre-emptive repair) . Its nice be back on stereo. Communications with HC excellent and I believe great value for money for the repair
Google
Kevin Leigh profile picture
Kevin Leigh
8 February 2025
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+0
I found this business through watching an American show repair’s HomePods and he recommended them. Their website is informative and makes sending the HomePad back off repair easy. It took about a week between sending and receiving it back. I rang Steve first to check them out and he was friendly, knew what he was talking about and helpful. It reassured me. It’s an excellent service and reasonably priced since they told me they upgraded any parts that needed refurbishing and fixed the problem. I had realised the HomePad wasn’t dead but instead had a faulty chip inside from the YouTube video that told me to check the side was still warm even though it wasn’t switching on. It’s a known fault with a batch of HomePods. For the £99 plus £6 postage I get my HomePod working and warranted for another three years. Compared to spending £300 on a replacement which wouldn’t have any longer warranty it was a no-brainer. And it’s a 2018 Gen 1 model which some people think is better. Anyhow, it is great to have the HomePod fixed and not another piece of modern tech destined for the recycle bin. Thoroughly recommend this repair service and will keep in mind for their other Apple repair services for my MacBook if it ever goes wrong.
Google
Peter Ager profile picture
Peter Ager
31 January 2025
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Having had a disappointing response from Apple regarding repair to our HomePod. I discovered Howard Conrad and glad I did. From the initial phone conversation to receiving the HomePod back repaired. Steve kept us informed at every stage. I would not hesitate to recommend Howard Conrad for a highly professional service, a great experience!
Google
Jason Kent profile picture
Jason Kent
16 January 2025
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+0
My first generation HomePod gave up on me on Christmas Eve, not powering up and as it turns out, a common fault. Getting these things repaired is not something you can leave to your regular phone and pc repair shop. Steve at Howard Conrad did a first class job of fixing it, you wouldn’t know it had been taken apart. Quick, courteous service, excellent communication at all stages of the process and a decent up front set price backed up by a solid 3 year warranty. Highly recommended and my go-to place from here onward for phone, PC, Apple product repairs.
Google
Daniel Moore profile picture
Daniel Moore
18 December 2024
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Fantastic service and communication. Repaid a apple HomePod which apple themselves would not do!
Google
Stewart Drake profile picture
Stewart Drake
15 December 2024
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Top marks to this company. Excellent service from my initial phone call to receiving my Apple HomePod repaired and in full Woking order; all in the space of 10 days. I was informed when the HomePod arrived at the workshop and when it was repaired and ready to be returned. Excellent communication like this makes all the difference and gives reassurance that the company have the interest of the customer in mind. I will now be sending another HomePod for repair.
Google
Mark Harrop profile picture
Mark Harrop
19 November 2024
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I thought my original HomePod was destined for the bin after it bricked from an update. But these guys repaired it. Such great service and nice touch for them calling and actually speaking to me. Really great company to deal with. And I’ll definitely be using them when I need any Apple device repaired.
Google
Mo Firouz profile picture
Mo Firouz
16 November 2024
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Steve from Howard Conrad was super helpful, communicative, and accommodating. The HomePod (OG) was repaired, cleaned and sent back within a week. 10/10 would recommend!
Google
John Farenden profile picture
John Farenden
4 November 2024
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
My OG HomePod stopped working and turned into an expensive paperweight. Searching for advice I found a US website with a guy who specialised in sorting poorly 'pods. Never going to be worth sending across the Atlantic but the site listed some UK repairers he knew. Turned out one of them was Howard Conrad just 3 miles from my house ! Dropped it off on a Monday, picked it up less than 48 hours later all working again. Quick, efficient, friendly. Couldn't recommend more highly. Thanks guys. I'll be back !
Google
Ken Clare profile picture
Ken Clare
30 October 2024
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
From the first time I contacted them to the moment my homepod was delivered back at my home I was delighted. Clear description of services, instructions and charging, and even updates about progress. The price was fair and they turned my bricked homepod into a happily functioning member of a stereo pair. I would recommend them strongly and happily use them again.
Google
Naresh Summan profile picture
Naresh Summan
24 October 2024
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Repaired two HomePods gen 1 at more than half the price when compared to Apple. Amazing! Both pods works great.
Google
Simon Alcock profile picture
Simon Alcock
22 October 2024
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
When my HomePod failed, I looked around for somewhere that would repair it. I found Howard Conrad and nervously sent it off. I needn’t have worried however. I was contacted promptly by Steve who gave me regular updates over the next few days as it was repaired. I got it back within a week, working perfectly. I wouldn’t hesitate to use these guys again for whatever my next repair might be. Recommended.
Google
James Brierley profile picture
James Brierley
2 October 2024
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Absolutely fantastic, so glad I found these guys when my Gen1 HomePod just stopped working, figured it was for the scrap heap until they came up in a Google search and £99 + 3 year warranty was far better value for money than buying a new one for £xxx. Ordering on line was easy and opted to sort my own postage to them. Great customer service from the start, as soon as I’d placed the order I hat a call to check my details and the problem and they confirmed it could be fixed and I got email updates when they received it, after it was fixed and when is was dispatched back to me. The repair itself was really quick, it arrived with them on Monday afternoon and 24hrs later I got the message it was done! The HomePod was back with me a few days later and has been working perfectly with little to no signs it had been worked on. Cannot recommend them highly enough.
Google
Paul Boothman profile picture
Paul Boothman
31 July 2024
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Had an original HomePod that was not coming to life, after I plugged in and out too quickly, and something broke. Thoroughly thought it was a dead duck , and I was annoyed with myself for messing up! However saw an ad online for Howard Conrad and their HomePod repair service . Phoned them and they said they would be happy to have a look at it for me. I had the original box so packed it up and put another box and packing round it . Away it went, and I was kept informed as to when it arrived,. via email and what the problem was. It came back repaired and factory reset and paired up to my other with no problem . Very happy with result as I thought I was up the creek . The original HomePod has more bass apparently than the new versions. and I was not wanting to have a new one, as I still had another original as part of the pair to match up! Apparently a new logic board was put in . Would recommend for anyone with a HomePod problem. Very happy Thankyou!
Google
paul kent profile picture
paul kent
1 July 2024
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I can’t speak highly enough about the service I got from Howard Conrad. They fixed my HomePod that Apple had washed their hands of. The process was simple and I was kept informed of the progress of the repair all the way through. Brilliant !
Verified by Trustindex
Trustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
Google
Robert profile picture
Robert
26 July 2025
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Excellent service from start to finish. I sent my HomePod in for repair by post after it started popping and clicking. The online form was quick and easy to fill out and a technician followed up quickly with next steps. The communication received was brilliant and I felt like I was in safe hands throughout. The repair and subsequent return of my repaired HomePod was quick and I am now enjoying my music again.
Google
Peter Green profile picture
Peter Green
23 May 2025
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
The whole process from start to finish was smooth. Great communication and a quality repair by Steve. I thought my HomePod was finished, flashing +/- signs, repaired and now back in action. Highly recommend, thanks.
Google
Dileep Sharma (ollo foods) profile picture
Dileep Sharma (ollo foods)
12 April 2025
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Excellent hassle free service and experience. Got the job done and HomePod fixed and returned to me within a week. Definitely would recommend getting Howard Conrad repair service as they have a professional team that fixed the problem for me.
Google
Ian Fraser profile picture
Ian Fraser
11 February 2025
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Very pleased with the repair on my dead HomePod (with an additional pre-emptive repair) . Its nice be back on stereo. Communications with HC excellent and I believe great value for money for the repair
Google
Kevin Leigh profile picture
Kevin Leigh
8 February 2025
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+0
I found this business through watching an American show repair’s HomePods and he recommended them. Their website is informative and makes sending the HomePad back off repair easy. It took about a week between sending and receiving it back. I rang Steve first to check them out and he was friendly, knew what he was talking about and helpful. It reassured me. It’s an excellent service and reasonably priced since they told me they upgraded any parts that needed refurbishing and fixed the problem. I had realised the HomePad wasn’t dead but instead had a faulty chip inside from the YouTube video that told me to check the side was still warm even though it wasn’t switching on. It’s a known fault with a batch of HomePods. For the £99 plus £6 postage I get my HomePod working and warranted for another three years. Compared to spending £300 on a replacement which wouldn’t have any longer warranty it was a no-brainer. And it’s a 2018 Gen 1 model which some people think is better. Anyhow, it is great to have the HomePod fixed and not another piece of modern tech destined for the recycle bin. Thoroughly recommend this repair service and will keep in mind for their other Apple repair services for my MacBook if it ever goes wrong.
Google
Peter Ager profile picture
Peter Ager
31 January 2025
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Having had a disappointing response from Apple regarding repair to our HomePod. I discovered Howard Conrad and glad I did. From the initial phone conversation to receiving the HomePod back repaired. Steve kept us informed at every stage. I would not hesitate to recommend Howard Conrad for a highly professional service, a great experience!
Google
Jason Kent profile picture
Jason Kent
16 January 2025
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+0
My first generation HomePod gave up on me on Christmas Eve, not powering up and as it turns out, a common fault. Getting these things repaired is not something you can leave to your regular phone and pc repair shop. Steve at Howard Conrad did a first class job of fixing it, you wouldn’t know it had been taken apart. Quick, courteous service, excellent communication at all stages of the process and a decent up front set price backed up by a solid 3 year warranty. Highly recommended and my go-to place from here onward for phone, PC, Apple product repairs.
Google
Daniel Moore profile picture
Daniel Moore
18 December 2024
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Fantastic service and communication. Repaid a apple HomePod which apple themselves would not do!
Google
Stewart Drake profile picture
Stewart Drake
15 December 2024
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Top marks to this company. Excellent service from my initial phone call to receiving my Apple HomePod repaired and in full Woking order; all in the space of 10 days. I was informed when the HomePod arrived at the workshop and when it was repaired and ready to be returned. Excellent communication like this makes all the difference and gives reassurance that the company have the interest of the customer in mind. I will now be sending another HomePod for repair.
Google
Mark Harrop profile picture
Mark Harrop
19 November 2024
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I thought my original HomePod was destined for the bin after it bricked from an update. But these guys repaired it. Such great service and nice touch for them calling and actually speaking to me. Really great company to deal with. And I’ll definitely be using them when I need any Apple device repaired.
Google
Mo Firouz profile picture
Mo Firouz
16 November 2024
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Steve from Howard Conrad was super helpful, communicative, and accommodating. The HomePod (OG) was repaired, cleaned and sent back within a week. 10/10 would recommend!
Google
John Farenden profile picture
John Farenden
4 November 2024
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
My OG HomePod stopped working and turned into an expensive paperweight. Searching for advice I found a US website with a guy who specialised in sorting poorly 'pods. Never going to be worth sending across the Atlantic but the site listed some UK repairers he knew. Turned out one of them was Howard Conrad just 3 miles from my house ! Dropped it off on a Monday, picked it up less than 48 hours later all working again. Quick, efficient, friendly. Couldn't recommend more highly. Thanks guys. I'll be back !
Google
Ken Clare profile picture
Ken Clare
30 October 2024
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
From the first time I contacted them to the moment my homepod was delivered back at my home I was delighted. Clear description of services, instructions and charging, and even updates about progress. The price was fair and they turned my bricked homepod into a happily functioning member of a stereo pair. I would recommend them strongly and happily use them again.
Google
Naresh Summan profile picture
Naresh Summan
24 October 2024
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Repaired two HomePods gen 1 at more than half the price when compared to Apple. Amazing! Both pods works great.
Google
Simon Alcock profile picture
Simon Alcock
22 October 2024
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
When my HomePod failed, I looked around for somewhere that would repair it. I found Howard Conrad and nervously sent it off. I needn’t have worried however. I was contacted promptly by Steve who gave me regular updates over the next few days as it was repaired. I got it back within a week, working perfectly. I wouldn’t hesitate to use these guys again for whatever my next repair might be. Recommended.
Google
James Brierley profile picture
James Brierley
2 October 2024
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Absolutely fantastic, so glad I found these guys when my Gen1 HomePod just stopped working, figured it was for the scrap heap until they came up in a Google search and £99 + 3 year warranty was far better value for money than buying a new one for £xxx. Ordering on line was easy and opted to sort my own postage to them. Great customer service from the start, as soon as I’d placed the order I hat a call to check my details and the problem and they confirmed it could be fixed and I got email updates when they received it, after it was fixed and when is was dispatched back to me. The repair itself was really quick, it arrived with them on Monday afternoon and 24hrs later I got the message it was done! The HomePod was back with me a few days later and has been working perfectly with little to no signs it had been worked on. Cannot recommend them highly enough.
Google
Paul Boothman profile picture
Paul Boothman
31 July 2024
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Had an original HomePod that was not coming to life, after I plugged in and out too quickly, and something broke. Thoroughly thought it was a dead duck , and I was annoyed with myself for messing up! However saw an ad online for Howard Conrad and their HomePod repair service . Phoned them and they said they would be happy to have a look at it for me. I had the original box so packed it up and put another box and packing round it . Away it went, and I was kept informed as to when it arrived,. via email and what the problem was. It came back repaired and factory reset and paired up to my other with no problem . Very happy with result as I thought I was up the creek . The original HomePod has more bass apparently than the new versions. and I was not wanting to have a new one, as I still had another original as part of the pair to match up! Apparently a new logic board was put in . Would recommend for anyone with a HomePod problem. Very happy Thankyou!
Google
paul kent profile picture
paul kent
1 July 2024
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I can’t speak highly enough about the service I got from Howard Conrad. They fixed my HomePod that Apple had washed their hands of. The process was simple and I was kept informed of the progress of the repair all the way through. Brilliant !
Verified by Trustindex
Trustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more

How It Works

Zebra Booking

Booking

Schedule your HomePod Service quickly and securely with our simple online process.

zebra repair

Disassembly

Your device is carefully opened by trained technicians using the right tools.

Reassembly

Every component is refitted precisely to restore full functionality and design.

test

Quality Control

We run through checks to ensure your HomePod is performing at it’s very best.

FAQs

HomePod repairs are usually completed within 7 working days. However, during busier periods, turnaround may take up to 10 working days. For just €10, you can upgrade to our priority service, ensuring your repair is completed within 48 hours.

As part of our Apple HomePod repair process, we perform a factory reset to ensure thorough testing post-repair. Since the HomePod retains only basic settings, all you’ll need to set it up again upon receiving it.

In the unlikely event of your HomePod being unrepairable, we will return it to you free of charge. We will also refund you any payments that you have made.

Yes we offer a range of HomePod repairs and HomePod no power repairs are the most common of them all!

Yes we offer a range of HomePod repairs which includes HomePod popping sound repairs. Some of the components on the board degrade over time leading to this issue.

Yes we offer a range of HomePod repairs. Sometimes software glitches or hardware issues can cause HomePod to get stuck configuring / in a reboot loop. This is another common issue we see with HomePods that we can repair.

If you are sending your HomePod to us from the Republic of Ireland, there will be customs paperwork involved — but we handle this for you as part of the process. We will provide the exact instructions, paperwork details and parcel information you need, so you do not have to try and work it out yourself.

Our aim is to make the process as straightforward as possible and to ensure your HomePod is clearly treated as a repair item rather than a normal sale. If any supporting paperwork is needed for customs, we will make sure you have the correct information.

Common Issues

Our technicians are able to fix a wide range of common issues you’re maybe experiencing with your HomePod! Below is a list of these common issues.

No Power

No Bass

Distorted Sound

Loud popping

Buzzing

Restarting

Touch Issues

Display Issues