Our technicians are specially trained in their respective repairs. That’s why when you have a device repaired at Howard Conrad, you are likely to speak to a specialist Windows, Mac or iOS technician, depending on your device. This means the technician who works with your device will be familiar with every stage of the process, and you won’t be left with missing screws or forgotten parts by somebody who hasn’t repaired your device before.

We can offer a great service because we don’t compromise with our repairs. Quality parts are a key difference between good and bad repairs. We carefully curate the best parts possible, using high quality parts where possible or if these are not available, we will use like-for-like quality parts, often distributed by the original manufacturer. Quality parts are less likely to fail or suffer from compatibility issues compared to cheaper alternatives.

We always use the correct tools for the job and we don’t cut corners. For example, using a high quality screw driver reduces the likelihood of rounded screws which can’t be removed in future. Using cheap adhesives or reusing existing adhesive is commonplace for some repair shops, but this results in screens coming away prematurely or parts becoming loose inside.  We go the extra mile to replace the adhesive every time with a quality replacement. Our most recent addition to our repair tool portfolio is utilising a laser separation machine to remove the back glass from iPhones instead of a heat gun to ensure a refined finish when the new glass is attached.