Frequently Asked Questions
Got any questions? Below are answers to some frequently asked questions. If this doesn’t help get in contact with us here.
FAQs
Do you repair Android devices?
No we only repair Apple devices and Windows. This includes the majority of iPhone, iPad and Mac models Apple have released as well as most Windows PCs and laptops.
Do you repair Apple Watches?
Unfortunately we are not currently repairing Apple Watches. The best place to get your Apple Watch repaired is at an Apple Store at the moment.
Do you offer HomePod No Power Repair?
Yes we offer a range of HomePod repairs and HomePod no power repairs are the most common of them all! Click Here to read more about and book a HomePod Repair.
Do I need to bring the charger / power cable in with me?
If your repair is charging or power related it is vital you
bring your charger or power cable in with you so we can test it along
with your device. However, if your repair isn’t power related we have our own selection of testing chargers and power cables we use to check your device is operating as it should. So, you don’t beed to bring your charger or power cable.
Do I need to make an appointment?
Making an appointment allows us to guarantee availablity and check we have the parts in we need to carry out a repair. However, booking isn’t required as walk-in customers are welcome.
Do you offer HomePod Popping Sound Repair?
Yes we offer a range of HomePod repairs which includes HomePod popping sound repairs. Some of the components on the board degrade over time leading to this issue. Click Here to read more about and book a HomePod Repair.
Are you authorised by Apple?
We are not an Apple authorised repair centre however all of our hardware repairs include 3 years warranty.
How long does an iPhone screen typically take to repair?
An iPhone screen repair normally takes 1-3 hours to complete. As part of our repair process, we put all devices through our extensive testing program.
Do you offer HomePod Stuck Configuring / Reboot Loop Repair?
Yes we offer a range of HomePod repairs. Sometimes a software glitch or hardware issues can cause your HomePod to get stuck configuring / in a reboot loop. This is another common issue we see with HomePods and can repair. Click Here to read more about and book a HomePod Repair.
Do you take American Express?
No unfortunately we don’t take American Express, however we take the normal range of credit / debit cards.