Mail in Repairs Policy

Should you decide to post your device to us for repair, please be aware that we accept no responsibility for loss or damage due to the courier or improper packaging. We recommend you use an insured and tracked service and that you post the item to us in the original box as this offers the best protection, should that not be possible please pack the item best you can. We will only ship your item back to you in the box you provide and will use a premium tracked and insured service. Howard Conrad assumes no liability in cases of damages during shipping.