One-to-One Terms and Conditions

The sessions are charged at £39 for the first 30 minutes (this is our minimum charge), then £15 per 15 minutes afterward. Prices include VAT, and you can pay using the same methods as any of our other repairs eg card.

Any required follow-up sessions will be charged at the standard rate.

We will do our best to resolve your issues, but on some occasions, this may not be possible. We will let you know the likely outcome before we start the session.

If we are unable to resolve the issue after 30 minutes have elapsed we will still charge you for the time. This is not a no fix no fee service.