Our £10,000 Data Protection Guarantee

We have always prioritised our customer’s data and valued your right to privacy, but we needed a way to show you how serious we are and also how much we trust our team of trained technicians. After some thought we came up with our £10,000 data protection guarantee! It’s simple really, if you have an issue with data being stolen by us then we will gladly give you £10,000. That’s how confident we are, you won’t see a better example of ‘Put your money where your mouth is”!

We’ve gone from computers being a great help to now being invaluable part of our lives recently. We now store more and more data on our devices than ever, from personal documents and photos to banking details and essentially your identity, the cost of this data being stolen is simply devastating.

We want to put your mind at ease and show you how serious we are about this subject, your devices, data, and personal information is safe with us.

These are just some of the steps we take to keep you safe.

Our 7-step process to keep your data safe:

Highly selective recruitment process.

In-depth personality profiles for all team members.

DBS (Disclosure and Barring Service) checks on all team members.

Immediate dismissal under contract for any instance regarding misuse of personal data.

Technicians are extensively trained and monitored by multiple senior team members and managers.

CCTV covering the whole office, specifically repair desks.

Secure storage of devices while on the premises.

On top of these measures, the biggest point for us is that we simply just don’t care about what’s on your device. We process thousands of devices a year and we don’t see the feel the need to undermine all our hard work by stealing your data, we would rather concentrate on the improving our amazing customer service!